{ "entity": "Dahlonega I.T.", "summary": "Computer support, managed IT support, networking, cloud storage, and cybersecurity services for North Georgia businesses and residents.", "region_focus": { "city": "Dahlonega", "region": "GA", "service_area": "North Georgia", "country": "US" }, "search_focus_terms": [ "computer support Dahlonega GA", "IT support North Georgia", "managed IT services Dahlonega", "networking services North Georgia", "cloud storage services Dahlonega", "cybersecurity support Dahlonega", "computer repair Dahlonega" ], "contact": { "phone": "404.902.0000", "email": "info@dahlonegait.com" }, "portals": { "client_login": "https://dahlonegacomputerhelp.com/index.php/client-login/", "client_portal": "https://dahlonegacomputerhelp.com/index.php/client-portal/", "cloud_upload": "https://cloud.dahlonegait.com/", "webmail": "https://webmail.dahlonegait.com/" }, "services": [ { "title": "A.I. and A.I Cloud Hosting", "items": [ "Machine Learning (ML) services for building, training, and deploying predictive models.", "Natural Language Processing (NLP) for chatbots, voice assistants, sentiment analysis, and summarization.", "Computer vision services for image classification, object detection, and visual analytics.", "AI-driven analytics for predictive and prescriptive business decision support.", "Robotic process automation (RPA) and AI personalization services." ] }, { "title": "Managed IT Services", "items": [ "Managed network services", "Managed security services", "Managed backup solutions", "Remote monitoring and management (RMM)", "Managed helpdesk support and live chat", "One phone number for all support needs" ] }, { "title": "Technical Support and Helpdesk", "items": [ "Incident management", "Service request fulfillment", "End-user support", "Hardware support and repairs", "Software support and troubleshooting", "Ticketing and tracking of ongoing incidents" ] }, { "title": "Network Services", "items": [ "Network design and architecture", "Network installation and configuration", "Network monitoring and management", "Network optimization", "Network security management", "VPN and remote access solutions", "Wi-Fi setup and management" ] }, { "title": "Cloud Services", "items": [ "Cloud infrastructure management", "Cloud migration services", "Cloud backup and disaster recovery", "Cloud storage solutions", "Cloud security management", "Software-as-a-Service (SaaS) management", "Platform-as-a-Service (PaaS) management", "Infrastructure-as-a-Service (IaaS) management" ] }, { "title": "Data Management", "items": [ "Data backup and recovery solutions", "Database design and management", "Data warehousing", "Data integration", "Big data analytics", "Data governance and archiving" ] }, { "title": "System Integration", "items": [ "Application integration", "API development and management", "Middleware solutions", "Enterprise Resource Planning (ERP) integration" ] }, { "title": "Software Services", "items": [ "Software development", "Custom software solutions", "Software installation and configuration", "Software upgrades and patches", "Software licensing and compliance", "One number for all software support needs" ] }, { "title": "IT Infrastructure Management", "items": [ "Server management and maintenance", "Virtualization management", "Storage Area Network (SAN) management", "High availability and load balancing", "Infrastructure optimization" ] }, { "title": "IT Consulting and Strategy", "items": [ "IT strategy development", "Technology assessments and audits", "Project management", "Business process optimization", "Digital transformation consulting" ] }, { "title": "IT Governance and Compliance", "items": [ "Policy development and implementation", "Regulatory compliance management", "IT risk management", "Audit and compliance reporting" ] }, { "title": "Website and Application Services", "items": [ "Website design and development", "Website maintenance and support", "Web application development", "Content management systems (CMS)", "E-commerce solutions" ] }, { "title": "Communication Services", "items": [ "Email management", "Unified communications solutions", "VoIP systems", "Collaboration tools management" ] }, { "title": "IT Asset Management", "items": [ "Asset tracking and inventory management", "Lifecycle management", "Procurement and deployment", "Disposal and recycling" ] } ], "support_plans": [ { "name": "Support Plan One (DIT1)", "subtitle": "Standard support package for small to medium organizations.", "price": "Starts at $80 per month per system (up to 7 systems).", "addon": "Add up to 3 servers for $135 per month per server.", "features": [ "Access to our state-of-the-art A.I. tools.", "One support number for business hours support (0900 to 1700).", "10 hours per month remote support to subscribed systems.", "Ticketing system and knowledge base access.", "Off-site server backups up to 10TB.", "Antivirus and malware protection on servers.", "Server data encryption.", "24-hour remote monitoring and troubleshooting of servers.", "Additional technical services available upon request." ] }, { "name": "Support Plan Two (DIT2)", "subtitle": "Advanced support package for medium to large organizations.", "price": "Starts at $85 per month per system.", "addon": "Add servers for $135 per month per server.", "features": [ "Access to state-of-the-art A.I. tools.", "24-hour remote support.", "24-hour support calls.", "24-hour device monitoring.", "24-hour network monitoring.", "One point of contact for all technical needs.", "Priority support ticketing and knowledge base access.", "Remote connectivity to systems across your organization.", "Fully managed and monitored antivirus, malware, and ransomware protection.", "Discounts on Microsoft Office 365 services.", "Off-site workstation backups upon request.", "Access to special project management.", "Optional on-site support.", "Off-site server backups up to 50TB, with additional space available upon request." ] }, { "name": "Support Plan Three (DIT3)", "subtitle": "Technical integration with your existing I.T. staff.", "price": "Custom pricing based on integration scope.", "addon": "Built for overflow support and project collaboration.", "features": [ "Integration with your current support team.", "Project assistance for ongoing technical initiatives.", "Overflow operational support when internal teams are overloaded.", "Shared escalation and collaboration workflows." ] }, { "name": "Support Plan Four (DIT4)", "subtitle": "Full systems integration and total technical management.", "price": "Fully managed pricing by environment and staffing requirements.", "addon": "Hardware, software, and support staffing included by scope.", "features": [ "Complete control of technical environments across the organization.", "Monitoring, management, and planned replacement of technical assets.", "Operational governance and long-term technology strategy support.", "Centralized ownership for service delivery and performance." ] } ], "partners": [ { "title": "Business Applications & License Management", "image": "", "description": "Business productivity, accounting, and subscription management services Dahlonega I.T. can deploy, support, and administer for clients.", "partners": [ "Microsoft Office 365", "QuickBooks", "License Management" ] }, { "title": "Partner Group 1", "image": "assets/images/partners/Screenshot 2022-08-24 at 12.01.51 PM.png", "description": "Core carrier, cloud, and connectivity partner network.", "partners": [ "II:II Systems", "8x8", "ACC Business", "Aligned Energy", "AODCX", "Appgate", "Arelion", "Aryaka", "AT&T", "Avaya", "bai connect", "bcm one", "bigleaf networks", "bullseye", "calltower", "Cato Networks", "China Mobile International", "China Telecom Americas", "Cogent", "cologix", "colt", "Comcast Business", "Consolidated Communications", "Convergia", "CoreSite", "Cox", "Crown Castle", "CyrusOne", "Cyxtera", "DataBank", "dialpad", "Digital Realty" ] }, { "title": "Partner Group 2", "image": "assets/images/partners/Screenshot 2022-08-24 at 12.03.21 PM.png", "description": "Infrastructure and communications platform vendors.", "partners": [ "DynaLink Communications", "edgeconnex", "Effortless", "element critical", "EPIC io", "Equinix", "Evolve IP", "Evoque", "expereo", "Five9", "Flexential", "Frontier Communications", "fusion connect", "fuze", "Genesys", "globalgig", "GoTo", "Granite", "gtt", "INAP", "IntelePeer", "Intrado", "Iron Mountain", "iTel Networks", "LightEdge", "Lumen", "Lunavi", "Masergy", "Megaport", "MetTel", "Mosaic NetworX", "net2phone" ] }, { "title": "Partner Group 3", "image": "assets/images/partners/Screenshot 2022-08-24 at 12.03.43 PM.png", "description": "Security, cloud, and contact-center technology partners.", "partners": [ "Netacea", "NetFortris", "Netrality Data Centers", "Netrio", "network control", "nextiva", "NICE", "Nord Security", "Ntirety", "NTT Communications", "NuWave", "Observe.AI", "One Ring Networks", "packetfabric", "PanTerra Networks", "PCCW", "Performive", "PhoenixNAP", "QTS", "Quest Technology Management", "Rackspace Technology", "RapidScale", "replicant", "RingCentral", "RStor", "rts", "sify", "SilverSky", "Sonic", "Spectrotel", "Spectrum Business", "splice" ] }, { "title": "Partner Group 4", "image": "assets/images/partners/Screenshot 2022-08-24 at 12.04.17 PM.png", "description": "Telecom, UCaaS, and global service delivery partners.", "partners": [ "Sprint", "SNI", "Sungard Availability Services", "Switch", "Synoptek", "talkdesk", "Telstra", "tierpoint", "TPx Communications", "ujet", "Unitas Global", "Verizon", "Vertek", "Vonage", "Vxchnge", "RCN Grande Wave Business Solutions", "Wline Networks", "windstream", "zayo", "zenlayer", "zoom" ] } ], "updated": "2026-04-17T09:38:35+00:00" }